Archiving & Data Services
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Archive-It System Status
Services Public site ✅ No known issues. Web application ⚠️ Temporary Service Interruptions We’re aware that some users may be experiencing occasional disruptions while usin...
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Social media and other platforms status
Known platform issues Below are a selection of platforms that the Archive-It team monitors for changes in capture and replay. For more information on each platform, as well as other platforms not l...
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Archiving Facebook
Overview Facebook is an online social media networking service. This guide provides an overview of how to properly format, scope, and crawl Facebook seeds. Currently, there are some known issues wi...
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Ongoing and future Archive-It development
What we're building We deploy bug fixes, performance improvements, and feature updates regularly. Here's a summary of some of our recent progress: December 2024 Improved filtering and sorting of S...
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Support ticket submission
Support tickets can be submitted directly to the Web Archivists when you need assistance resolving an issue with your account or your crawls. This page provides guidance on the steps to take prior ...
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About data de-duplication
What it is Data de-duplication prevents duplicate data from being stored and counting against your data budget twice. How it works While a crawl is running, the de-duplication process checks ag...
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Subscribe to Archive-It Updates
Subscribe to updates from the Archive-It team by entering your email address below. You will receive email messages about new Archive-It releases, support resources, and opportunities to learn more...
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Using the Help Center
Have a question for our team?Submit a support ticket here:https://support.archive-it.org/hc/en-us/requests/new Reach out directly to our Web Archivists if you have questions about your ...
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How to set up and administer your account
Overview Archive-It account administrators can add users to an account and add account-level information such as an institutional description, URL, and logo. Prerequisites Administrator-level acces...