Submit a request
How can we help you? Fill out the form below, and a member of the Archive-It team will respondwithin four business days. Please include only one issue per ticket to help us track and respond to issues effectively.
Access to full technical support is reserved for Archive-It Pro subscribers and Community Programs members.
The following recommendations may be helpful to review before submitting your support request:
- • Please let us know here if you'd like to learn more about our web archiving services.
- • Please use our Administrative Support form for questions about account renewal, data increases, etc.
- • Have you checked the System Status page for the latest updates on any service-wide issues?
- • Have you reviewed the relevant site-specific scoping rules for your Seeds?
- • Have you completed our recommended Quality Assurance steps?
- • Did you search the Help Center for an answer to your question?