problem adding metadata to a seed
Hi.
I am trying to add more metadata to individual seeds that already have some metadata. I was successful in doing so until last Friday, August 25. On that date, the software stopped accepting the new metadata. I would add a new creator, a new publisher, or a revised title (for instance), and after I clicked on the blue "Add" button, I would get an error message. This error message read, "An Error Occurred during Metadata Update," with the symbol "{}" appearing in the pink stripe below the text. When I switch to another seed, then return to the first one, it is obvious that the software has not registered any of the changes that I tried to input.
Any suggestions? I would love to be able to complete these updates to the metadata.
Thank you so much!
Alice Hunt
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Hi, Alice! Thanks for reporting this. I believe that our web developers have resolved this issue with the metadata editor from here on our end. Can you please give these edits one more try and just let me know here or directly through our support ticketing system if you still receive any error message?
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