Archive-It Office Hours

Join an Archive-It Web Archivist for a 1:1 online session to talk through questions about your Archive-It account. Please note that this service is not supported for Archive-It Basic or Archive-It Sponsored level subscriptions.

We're happy to help you with issues like:

Collection management
Crawl scheduling
Reading and identifying issues in your crawl reports
Scoping rules
Determining capture vs. replay issues

Please note:

We will not be able to address issues with common social media or site building platforms during these calls (ex. Facebook, Twitter, Wix). Please refer to our Help Center guidance on these sites and submit a support ticket if you have additional questions about them.